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Privacy Policy Built Around Your Account

Our Privacy Policy sets out what we collect when you open an account, browse the lobby, contact support or use Touch 'n Go, GrabPay, Boost dan FPX.

Account data useCookie choicesWallet checksSupport records

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What This Policy Covers Clearly

duitnow88 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to duitnow88 pages, account forms, wallet actions, support chats and service messages connected to your account. We collect details you provide, device signals, login records, payment references and support conversation records so we can run identity checks, protect wallet access, answer your

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requests and meet record duties that apply in Malaysia. We do not sell your personal data. Some data may be shared with payment processors, fraud checks, hosting partners or service teams where needed to run the account flow. When local law requires a longer record period,
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we keep the related data only for that purpose, then delete or anonymise it when the reason ends.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Reach Us About Your Privacy

Questions about this Privacy Policy should go through our support paths so your request can be matched to the right account record.

Live chat privacy request Use live chat when you need a quick check on account data, cookie settings or a privacy request already sent. Our team will confirm your account before discussing records or changing contact details.

Email record request Email support for access, correction or deletion requests that need written handling. Send the account name, registered contact and a short reason, then keep the reply thread for follow-up checks.

Wallet record query For Touch 'n Go, GrabPay, Boost dan FPX privacy questions, share the transaction reference without showing full banking credentials. We use the reference only to match payment records to your account.

CARE MEASURES

How We Handle Personal Data

Privacy work is part of the account flow, not a side task. We check what is collected, who can view it, how long it stays and how you can ask us to…

Account details

We collect details you enter during account creation and profile updates, such as name, phone, email and login credentials. These records help us maintain access, recover accounts and respond to verified requests.

Payment references

Touch 'n Go, GrabPay, Boost dan FPX records may include payment time, reference codes and status messages. We use them to confirm wallet actions, trace failed attempts and handle account balance questions.

Cookie controls

Cookies help remember sessions, language choice and security checks. You can adjust browser settings to block or clear them, but some account pages may ask you to log in again after removal.

Security checks

Login time, device type and network signals help us spot unusual access. When a pattern looks risky, we may pause sensitive actions until your account ownership is confirmed through support.

Retention periods

We keep account and payment records only while needed for service, dispute handling, legal duties or security checks. After that, records are deleted, anonymised or kept in a restricted archive.

Change requests

You can ask us to correct account details, send a copy of certain records or delete data where the law allows. We verify identity first, then confirm what action was taken.

Your Privacy Questions Answered

This section answers common questions about how our Privacy Policy works in practice. It covers the records we collect, how you can ask for changes, why some data is kept, and what happens when wallet or support checks involve payment partners. If your case is specific, contact support with your account detail.

We collect account details you provide, login records, device signals, cookie data, support messages and wallet references from Touch 'n Go, GrabPay, Boost dan FPX. Each record is linked to account access, service contact or payment checks.

Payment references help us match wallet actions to your account, trace pending payments and respond to balance questions. We do not need your full banking credentials; a transaction code or status message is usually enough.

Yes. Send a request through live chat or email and include your account name plus registered contact detail. We verify that the request comes from you before sharing records that the law allows.

Contact support with the detail that needs correction and a short reason. We may ask for proof before changing phone, email or payment-related data, because the change can affect account access and wallet checks.

We keep data while your account is active and for periods needed for security, payment disputes, service records or legal duties. When there is no longer a valid reason, we delete or anonymise it.

Our cookies are used for sessions, preferences, account safety and service measurement on our pages. You can clear or block them in your browser, though some account features may need a fresh login.

Only assigned support or account teams handle privacy requests after identity checks. If a payment partner is needed, we share only the payment reference and related account status needed to resolve the request.

Privacy Policy Built Around Your Account

Reach Us About Your Privacy

How We Handle Personal Data

Account details

Payment references

Cookie controls

Security checks

Retention periods

Change requests

Your Privacy Questions Answered

01 What personal data does duitnow88 collect?

02 Why do you need payment references?

03 Can I ask to see my account data?

04 How do I correct wrong account details?

05 How long do you keep my data?

06 Do cookies track me outside the site?

07 Who can handle my privacy request?

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